TERMS OF SERVICE

Effective Date: 7/4/2025

1. INTRODUCTION AND ACCEPTANCE OF TERMS

Welcome to Technology Outlaws (“Company,” “we,” “us,” or “our”). These Terms of Service (“Terms,” “Agreement”) govern your use of our website located at technologyoutlaws.com (the “Service”) operated by Technology Outlaws.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service. These Terms constitute a legally binding agreement between you and Technology Outlaws.

Your acceptance of these Terms creates a binding legal agreement. If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to these terms.

2. DEFINITIONS

For the purposes of this Agreement:

• “Company” refers to Technology Outlaws, the provider of the Service.
• “Customer” or “Client” refers to the individual or entity that has entered into a service agreement with the Company.
• “Service” refers to the website, technology solutions, consulting services, software development, and related services provided by Technology Outlaws.
• “User” refers to any individual who accesses or uses the Service.
• “Content” refers to text, graphics, images, music, software, audio, video, works of authorship, applications, and other materials.
• “Intellectual Property” includes all intellectual property rights worldwide, including patents, copyrights, trademarks, trade secrets, and proprietary information.
• “Confidential Information” means any proprietary or confidential information disclosed by either party.

3. DESCRIPTION OF SERVICES

Technology Outlaws provides comprehensive technology solutions including but not limited to:

3.1 Core Services

• Custom software development and programming services
• Technology consulting and strategic planning
• System integration and implementation services
• Website and web application development
• Database design and management
• Cloud computing solutions and migration services
• Cybersecurity assessments and implementations
• Technical support and maintenance services

3.2 Service Delivery

Services may be delivered through various means including on-site consultation, remote access, cloud-based platforms, or hybrid arrangements as agreed upon in individual service agreements. Specific deliverables, timelines, and methodologies will be detailed in separate Statements of Work or Service Agreements.

4. USER ACCOUNTS AND REGISTRATION

4.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for safeguarding the password and for all activities that occur under your account.

4.2 Account Security

You must immediately notify us of any unauthorized uses of your account or any other breaches of security. We will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

4.3 Account Termination

We may terminate or suspend accounts immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

5. ACCEPTABLE USE POLICY AND PROHIBITED ACTIVITIES

5.1 Acceptable Use

You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

5.2 Prohibited Activities

• In any way that violates any applicable federal, state, local, or international law or regulation
• To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Service
• To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
• To interfere with or circumvent the security features of the Service
• To introduce any viruses, trojan horses, worms, logic bombs, or other harmful materials
• To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Service
• To use the Service for any illegal or unauthorized purpose
• To harvest or collect email addresses or other contact information from other users

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Company Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of Technology Outlaws and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

6.2 User Content

Our Service may allow you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material. You are responsible for the content that you post to the Service, including its legality, reliability, and appropriateness.

6.3 License Grant

By posting content to the Service, you grant us the right and license to use, modify, publicly perform, publicly display, reproduce, and distribute such content on and through the Service.

6.4 Work Product

Unless otherwise specified in a separate agreement, all custom development work, configurations, and deliverables created specifically for a Client will be owned by the Client upon full payment. However, Technology Outlaws retains rights to general methodologies, know-how, and pre-existing intellectual property.

7. PAYMENT TERMS, BILLING, AND REFUNDS

7.1 Payment Obligations

Clients agree to pay all fees and charges specified in the applicable Service Agreement or Statement of Work. Payment terms are typically net 30 days unless otherwise specified. All fees are non-refundable except as expressly provided in these Terms.

7.2 Billing and Invoicing

We will invoice you according to the billing schedule outlined in your Service Agreement. Late payments may be subject to interest charges of 1.5% per month or the maximum rate allowed by law, whichever is lower.

7.3 Refund Policy

Refunds are generally not provided for completed services. For ongoing projects, refunds may be considered on a case-by-case basis for work not yet commenced. Any refund requests must be submitted in writing within 30 days of the invoice date.

7.4 Disputed Charges

Any billing disputes must be reported within 60 days of the invoice date. We will work with you in good faith to resolve any legitimate billing discrepancies.

8. SERVICE LEVEL AGREEMENTS AND WARRANTIES

8.1 Service Standards

We strive to provide high-quality technology solutions and maintain professional service standards. Specific performance metrics and service level commitments will be detailed in individual Service Agreements where applicable.

8.2 Limited Warranty

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Any warranty claims must be reported within 90 days of service delivery.

8.3 Remedy

Our sole obligation and your exclusive remedy for any breach of warranty shall be, at our option, to re-perform the defective services or refund the fees paid for such services.

9. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TECHNOLOGY OUTLAWS, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE.

IN NO EVENT SHALL OUR LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU TO TECHNOLOGY OUTLAWS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM OR ONE THOUSAND DOLLARS ($1,000), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

10. WARRANTY DISCLAIMERS

THE INFORMATION ON THIS WEBSITE IS PROVIDED ON AN “AS IS” BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, TECHNOLOGY OUTLAWS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. WE DO NOT WARRANT THAT THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE WILL BE ACCURATE OR RELIABLE.

NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

11. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Technology Outlaws and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of:

• Your use and access of the Service
• Your violation of any term of these Terms
• Your violation of any third party right, including without limitation any copyright, property, or privacy right
• Any claim that your content caused damage to a third party

This defense and indemnification obligation will survive these Terms and your use of the Service.

12. THIRD-PARTY SERVICES AND LINKS

12.1 Third-Party Links

Our Service may contain links to third-party websites or services that are not owned or controlled by Technology Outlaws. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

12.2 Third-Party Services

We may utilize third-party services, software, or platforms in delivering our services. While we select reputable providers, we cannot guarantee their performance or availability.

12.3 No Endorsement

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any third-party content, goods, or services available through such websites or services.

13. DATA PRIVACY AND SECURITY

13.1 Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Service, to understand our practices.

13.2 Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

13.3 Client Data

For client engagements involving access to client data, we will maintain confidentiality and security measures as specified in separate Data Processing Agreements or similar arrangements.

14. CONFIDENTIALITY

Both parties acknowledge that they may have access to certain confidential information of the other party. Each party agrees to maintain in confidence all confidential information received from the other party and not to disclose such information to third parties without prior written consent.

This obligation shall not apply to information that: (a) is publicly known; (b) is rightfully received from a third party without breach of any confidentiality obligation; (c) is independently developed; or (d) is required to be disclosed by law.

15. TERMINATION AND SUSPENSION

15.1 Termination by Company

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms.

15.2 Termination by User

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.

15.3 Effect of Termination

Upon termination, all provisions of these Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

16. DISPUTE RESOLUTION AND ARBITRATION

16.1 Informal Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, the parties agree to first attempt to resolve the dispute through good faith negotiations.

16.2 Binding Arbitration

If informal resolution fails, any dispute shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator and shall take place in the jurisdiction specified in the Governing Law section.

16.3 Class Action Waiver

You agree that any arbitration or legal proceeding shall be limited to the dispute between you and Technology Outlaws individually. You waive any right to participate in class action lawsuits or class-wide arbitrations.

17. GOVERNING LAW AND JURISDICTION

These Terms shall be interpreted and governed by the laws of [INSERT STATE/JURISDICTION], without regard to conflict of law provisions. The exclusive jurisdiction and venue for any legal action relating to these Terms shall be the state and federal courts located in [INSERT JURISDICTION].

If you are located outside the United States, you acknowledge that any information you provide will be transferred to and processed in the United States, and you consent to such transfer and processing.

18. CHANGES TO TERMS

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.

19. SEVERABILITY AND WAIVER

19.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

19.2 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Technology Outlaws.

20. ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and Technology Outlaws regarding our Service and supersede and replace any prior agreements we might have had between us regarding the Service.

Individual Service Agreements or Statements of Work may contain additional terms specific to particular services, which shall supplement but not supersede these Terms unless explicitly stated otherwise.